gdb99 Responsible Gaming —
Your safety is our priority
gdb99 believes gaming should be a source of fun — not stress. Use our safety tools and guidelines to play safely.
Why is Responsible Gaming Important?
Online gaming is an enjoyable form of entertainment for millions of people. However, in some cases gaming habits can go out of control, which can have a negative impact on personal, family, and financial life. gdb99 always wants its users to enjoy the platform in a mindful, healthy, and safe way.
Responsible gaming is not just about following limits — it means staying aware of your own decisions, managing your time and money wisely, and keeping gaming a small, enjoyable part of life. gdb99 is committed to ensuring this environment for every member.
Our platform offers multiple safety tools — from setting deposit limits to self-exclusion — to help you stay in control of your experience. Our support team is available 24/7 for any need.
Age Restriction
gdb99 is for users aged 21 and above only. Account creation or gameplay by minors is strictly prohibited.
Our Safety Tools
Setting Deposit Limits
You can set your own maximum daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, and changing it requires a set waiting period, which protects you from making impulsive deposits.
Time-Out Feature
If you feel you need a break for a few days, use the time-out option. Your account can be temporarily suspended from 24 hours up to several weeks. During this period you will not be able to play any games or make deposits.
Self-Exclusion
If you feel gaming is having a negative effect on your life, you can close your account on a long-term or permanent basis through self-exclusion. This is an important step and we fully respect this decision.
Gaming History Review
Log in to your account at any time to view your deposit, withdrawal, and gaming history. Analyse your gaming patterns and make informed decisions when needed.
24/7 Support
If you have any concerns or issues related to gaming, our support team is available around the clock in both Bengali and English. Contact us via live chat or email — we are always ready to help.
Minor Protection
A minimum age of 21 is required to open an account on gdb99. We use identity verification to prevent minors from accessing the platform. The use of device-level parental control software is recommended to protect family members.
Warning Signs of Problem Gaming
If any of the signs below apply to you, it is time to take notice. These are not signs of weakness — they are the first step toward awareness.
- You are spending more than your set budget and continuing to play to recover losses.
- You find it hard to stop gaming and cannot shake the "just one more" mindset.
- You are prioritising gaming over family, friends, or work.
- You are lying to or hiding things from family about your gaming.
- You are using gaming to cope with stress, frustration, or loneliness.
- Your sleep, eating, or daily routine is being disrupted because of gaming.
- You are continuing to game by taking on debt or borrowing money.
Helpful Tips for Healthy Gaming
Set Your Budget First
Decide how much you will spend before you start playing. Once you reach that limit, end the session — regardless of whether you are winning or losing.
Stick to a Time Limit
Set aside a specific amount of time for gaming. Use an alarm or timer to stay aware of how long you have been playing.
Gaming is Entertainment, Not Income
See gaming as a form of fun, not a guaranteed source of income. This perspective helps maintain a healthy attitude.
Know Your Mental State
Avoid playing when you are stressed, angry, or sad. Your ability to make good decisions is weakened in these states.
Take Regular Breaks
Take regular breaks during long gaming sessions. Get up and walk around, drink some water, and spend time with family or friends.
How to Use the Safety Tools
From Account Settings
Log in to gdb99 and go to the "Account Settings" section. There, under the "Responsible Gaming" option, you will find deposit limits, time-out, and self-exclusion features.
Support via Live Chat
If you have trouble changing the settings yourself, contact our 24/7 live chat support directly. Our team will assist you fully in Bengali.
Request by Email
Requests for self-exclusion or account closure can also be made by email. We will respond as quickly as possible and take the necessary steps.
Need Help? We Are Here for You
Do not hesitate to contact gdb99's support team for any concerns or issues related to gaming. We do not judge — we only help.
Live Chat Support
Our Bengali-speaking support team is available 24 hours a day, 7 days a week via live chat. Speak directly and get immediate assistance.
Email Support
If you prefer a private conversation, send us an email. We respond in both Bengali and English.
[email protected]Remember: To overcome gaming problems, you can also seek advice from a professional mental health specialist. Talk openly with family and trusted friends — seek support rather than facing it alone.
gdb99's Commitment
As a trusted gaming platform in Bangladesh, gdb99 always places the wellbeing and safety of its users at the highest level. We believe that long-term relationships are built on trust and accountability — not just transactions.
All games on our platform operate under SSL encryption and fair play policies. Every user's data is protected and financial transactions are completely secure.
gdb99 never creates situations that push users to play excessively or make excessive deposits. Our goal is to keep your gaming experience enjoyable, balanced, and sustainable.
We continuously improve our responsible gaming tools and policies — because building a healthy gaming community is our long-term goal.
Our Commitments
- Strictly preventing minors from accessing the platform
- Activating self-exclusion promptly upon user request
- Publishing transparent rules and terms
- Ensuring 24/7 Bengali support
- Protecting personal data and financial security
Enjoy Gaming Safely
Have a fun experience with gdb99 — responsibly. Browse our games or read the FAQ for any questions.